Privacy Policy

Effective Date: 23rd March 2025

At Crystique, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://crystique.in/. By using our Site, you agree to the practices described in this policy.

1. Information We Collect

To enhance your experience and provide better services, we may collect the following types of information:

Personal Information: Name, email address, phone number, shipping address, billing details, and other details you provide during checkout or account registration.
Payment Information: Securely processed via third-party payment gateways; we do not store your credit/debit card details.
Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytical data collected via cookies and tracking technologies.
Communication Data: Any messages, inquiries, or feedback you provide via contact forms, email, or social media.

2. How We Use Your Information

We use the collected information for purposes including:

Processing orders and transactions securely.
Enhancing user experience and website performance.
Sending promotional emails, newsletters, and exclusive offers (with opt-out options).
Providing customer support and responding to inquiries.
Complying with legal obligations and fraud prevention.
Analyzing website traffic and improving SEO performance.

3. Cookies & Tracking Technologies

To provide a personalized experience, our Site uses cookies and tracking technologies. These help us:

Understand user behavior and optimize site performance.
Deliver targeted ads based on browsing activity.
Improve search engine ranking through analytical insights.

You can manage cookie preferences through your browser settings.

4. Data Security & Protection

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or misuse. However, no online platform is 100% secure, and we recommend taking precautions when sharing sensitive information online.

5. Third-Party Services & Links

Our Site may contain links to third-party websites or use external services such as Google Analytics, social media plugins, and payment gateways. These services have their own privacy policies, and we encourage you to review them.

6. Your Rights & Choices

You have the right to:

Request access to the personal data we hold about you.
Correct, update, or delete your personal information.
Opt out of marketing communications at any time.
Disable cookies through browser settings.

7. Policy Updates

We may update this Privacy Policy periodically. Changes will be reflected on this page with an updated effective date. We encourage you to review this page regularly to stay informed about our privacy practices.